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Special Notice
Please note that if you have purchased email service with a new domain name registration, your email will not be active until your newly created domain name has propagated throughout the Domain Name System. In layman’s terms, this means that your email may not be fully functional for 24 to 48 hours after purchase. Customers who choose to send email in this time window may see “.domainsite.com” affixed to the end of their new email address. Rest assured: this appendix will drop from the email address once your new domain name has had the opportunity to propagate throughout the Domain Name System. Furthermore, customers should not depend upon emails reaching them at their new email address in the first 24 to 48 hours after purchase. They may get there, or not. After propagation is complete, all email should be sent and received successfully and quickly.
Name Servers
For email services to work properly with your domain, you will need to make sure it is using the name servers ns1.domainsite.com and ns2.domainsite.com.
Getting Started
To access your email service preferences and WebMail, please do the following:
1. Go to our website, www.domainsite.com
2. Click on the Account Login or Email tab.
3. As a Returning Customer, enter your username and password. Press Sign In.
4. At the Welcome page, click on the domain name for which you have purchased email services.
5. On the Manage domain name page, click Email Services.
6. At the Email Services page, you may do the following:
a. Choose your Email Catchall option
b. Set up Email Forwarding
c. Create your purchased email accounts
d. Allocate your purchased disk space
e. Login to your WebMail account(s)
With Domainsite’s email accounts, you may use either our WebMail interface or an email client, such as Microsoft Outlook 2000, Outlook Express, and most other email client programs. We strongly suggest that the majority of customers use an email client.
Using Domainsite’s Interface and Setting Up Your Email Client
Please find below instructions for using Domainsite’s WebMail interface (A) and for setting up your account on Microsoft Outlook 2000 for Windows (B), Microsoft Outlook for Macintosh (C), and Entourage for Macintosh (D).
Domainsite’s Interface
A. To login to your WebMail account on our interface, please do the following:
1. Go to http://webmail.domainsite.com.
2. Enter your User Id and Password. Your User Id is your email address, such as info@mycooldomain.com, and your Password is the one you generated on the Email Services page at the time you created the email address. Press Login.
3. For more information on using the WebMail interface, please see the help section at http://webmail.domainsite.com.
Microsoft Outlook 2000 for Windows
B. To set up your email account on Microsoft Outlook 2000 for Windows, please do the following:
1. Open Microsoft Outlook 2000 on your computer.
2. Click on Tools.
3. Choose the Accounts option.
4. Click the Mail tab in the Internet Accounts pop-up window.
5. Pick Add and then Mail.
6. At the Your Name window, type in the name with which you want your emails to be identified. Note: this is not your email address, but merely an identifier.
7. At the Internet E-mail Address window, enter your email address.
8. In the E-mail Server Names window, choose POP3, and enter mail.domainsite.com in the Incoming Mail and Outgoing Mail fields.
9. On the Internet Mail Logon screen, enter your FULL email address as your Account name and your WebMail password as, naturally, your Password. Read the text on Secure Password Authentication (SPA), and check the box if required.
10. At the Internet Connection Wizard, choose the method you use to connect to the Internet.
You should now see your new account in the Internet Accounts window. All email sent to your new email address account will route to the Inbox. Please use the Rules Wizard in the Tools section of Microsoft Outlook 2000 for Windows to route email differently.
Microsoft Outlook for Macintosh
C. To set up your email account on Microsoft Outlook for Macintosh, please do the following:
1. Open Microsoft Outlook for Macintosh on your computer.
2. Click on Tools, and then select Accounts.
3. Under Accounts, click New.
4. Type in your name in the Display Name field.
5. Click the Right Arrow button.
6. Select “I already have an e-mail address that I’d like to use.”
7. Enter your email address in the Email Address field.
8. Click the Right Arrow button.
9. For Incoming Mail Server, select POP Server.
10. In the Incoming Mail Server field, type in mail.domainsite.com.
11. In the Outgoing Mail Server field, type in mail.domainsite.com.
12. Click the Right Arrow button.
13. In the Account ID field, type in your FULL email address.
14. Type in your WebMail password in the Password field. Check the Save Password checkbox.
15. Click the Right Arrow button.
16. For Account Name, create a memorable name.
17. Click Finish.
You should now see your new account in the Accounts window. All email sent to your new email address account will route to the Inbox. Please use the Rules option in the Tools section of Microsoft Outlook for Macintosh to route email differently.
Entourage for Macintosh
D. To set up your email account on Entourage for Macintosh, please do the following:
1. Open up Microsoft Entourage for Macintosh.
2. Select Tools, and click on Accounts.
3. Click on the Mail tab so it is selected, then click the New button above the Mail tab. From the menu that appears, click Mail.
4. At the Account Setup Assistant type your full name in the field labeled Your Name. Click the Right Arrow button.
5. Type in your e-mail address in the field that says “I already have an e-mail address I'd like to use.” Click the Right Arrow button.
6. Next, select POP for your Incoming and Outgoing mail servers. Click the Right Arrow button.
7. Type your FULL email address in the field labeled Account ID, enter your password in the Password box, and check Save password in my MAC OS Keychain box. Click the Right Arrow button.
8. Enter a simple name in the Account Name. Check the box labeled Include this account in my Send & Receive All schedule.
9. Click the Finish button to complete setup.
You should now see your new account in the Accounts window. All email sent to your new email address account will route to the Inbox. Please use the Rules option in the Tools section of Entourage for Macintosh to route email differently.
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